Shipping Policy

At NAKED, we are dedicated to ensuring a smooth and dependable shipping experience for all our customers within the United States.

Order Processing

All orders are processed within 1-2 business days (Monday through Friday, excluding holidays) after receipt.

Shipping Time

Once processed, orders typically arrive within 5-10 business days. Please note that delivery times are estimates and may vary due to carrier schedules, weather, or other unforeseen factors.

Shipping Fees

Shipping fees are calculated based on your order and displayed at checkout.

Tracking Information

After your order ships, you will receive an email containing tracking details. Please allow 24-48 hours for tracking updates to be available.

Return Policy

You have 30 calendar days from the date of delivery to initiate a return. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Refunds

Once we receive and inspect your returned item, refunds will be processed within 5-7 business days to the original payment method.

Order Cancellations

You may cancel your order within 12 hours of purchase. After this window, orders may be processed and shipped.

Address Responsibility

Please double-check your shipping address upon checkout. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

Contact Us

If you have any questions or concerns about your shipment, please contact our support team at thainguyendunggz630@gmail.com.